Shipping Policy

Shipping Policy

We aim to process and ship orders as quickly as possible to support reliable delivery across Europe.

Overview

All orders are usually processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Orders placed on weekends or public holidays will be processed on the next business day.

Dispatch Location

Orders are dispatched from our European warehouse or approved logistics partners, depending on product availability and destination country.

Estimated Delivery Times

Delivery times may vary depending on your country, region, courier service, and local customs or delivery conditions.

Major European Countries:
3–5 business days

Remote or Regional Areas:
5–9 business days

Selected International or Cross-Border Orders:
7–12 business days

Tracking

Once your order has been shipped, you will receive tracking details by email.

Please allow some time for the tracking information to update after the parcel has been handed over to the courier.

Delays

Delivery times may be affected by courier delays, public holidays, customs checks, incorrect shipping information, or other circumstances beyond our control.

We will do our best to assist customers if a delivery issue occurs.

Lost or Damaged Orders

If your order is lost in transit or arrives damaged, please contact our support team as soon as possible.

To help us resolve the issue faster, please include your order number, tracking number, and clear photos if the package or product is damaged.

Contact

For shipping enquiries, please contact:

Email: [email protected]